Satisfaction Means More to Us Than a Job Well Done

"Your satisfaction exemplifies the level of service and commitment we strive to deliver to all of our clients. Reviews not only help our online reputation, but they help others make a more informed decision about doing business with Pacific Exterior."

eric schnaible

Eric Schnaible

President, Pacific Exterior

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What Our Clients are Saying About Us

Excellent 5.0 Based on 18 reviews and ratings based on Google, Yelp, BBB, and Yahoo Local.

What Our Clients are Saying About Us on Yelp

male avatar

Top-notch! What a pleasure to have had the professional Pacific Exterior crew wash our three-story victorian house and roof. Looks splendid! Not a glitch anywhere along the way. Eric is accessible, responsive, and lovely to work with.
Great communication, perfect timing, remarkable generosity on Eric's part.
Amazing daring feats - to get up to our cupola; o ) Eric was meticulous in noting anything we needed to repair or correct, which is very helpful. We heartily recommend Eric Schnaible and the Pacific Exterior crew.

Margy B.
Santa Cruz, CA
lon haskew

Pacific Exterior instills confidence from the first to the last. I couldn't be happier with my 'new' roof!

Lon Haskew
Former NCGA President and/current USGA rules official
neal coonerty

It was a pleasure to work with Pacific Exterior. They were reliable, professional and exceeded every expectation of a quality job. I highly recommend this excellent locally-owned family business.

Neal Coonerty
Former Mayor of Santa Cruz
male avatar

I just had my roof serviced by Eric and his team and I couldn't be more satisfied. Very aware of my grounds and always making sure everything was washed and clean. The roof and gutters look amazing! I also had Pacific Exterior clean my windows which I recommend for the final completed job. Very respectable, hard-working, and knowledgeable company to work with. I 100% recommend them to anyone who needs their roof serviced. Call them and you'll be glad you did!

Elizabeth R.
Santa Cruz, CA
male avatar

Very thorough. Eric and one other gentleman cleaned my roof (concrete tiles) using the soft wash method. The roof was larger and steeper than Eric expected from the online Google view of my home. However, he honored the quoted price. Because of the steepness of the roof, all work was done on ladders, which I prefer, because the concrete tiles are easily broken. They were here a little over 10 hours to complete the job. Will use them again and recommend to others.

Peggy P.
male avatar

Eric and his Pacific Exterior crew were terrific to work with. My roof, home exterior, and hardscape are now gleaming and protected. I couldn't be happier with the results. Eric provided an estimate for the work in a timely manner and the work was scheduled promptly. The crew was respectful of landscaping, outdoor furniture and cleaned up space when they were finished. Professional and friendly. I highly recommend Pacific Exterior. You will be thrilled with the result.

Sue G.
Los Altos, CA
male avatar

I needed someone to clean the years of moss build-up on my composition roof. I saw the "before and after" photos on Pacific Exterior's website when I googled "roof cleaning services" and decided to try them... Wow, they did not disappoint! The guys arrived at 7:30a and worked ALL day. The roof looks fantastic (like new) and they cleaned up everything and more! You couldn't expect a better job than what they delivered! I highly recommend them! And the guys were super nice, too!

Francine R.
Los Gatos, CA
christine k

Eric cleaned an amazing amount of moss and algae off our north-facing roof. Our roof no longer looks sad and tired. Thanks also to Guido roofing for recommending Pacific Exterior. Clair answers the phone and she is lovely to work with

Christine k.
Watsonville, CA
charlie b

Our home in the Saratoga foothills is 27 years old and the roof is 27 years old. It had accumulated years of dirt, leaves, and other air-borne contaminants as well as fungus and other organic growth. It needed to be cleaned and rejuvenated.

I called a variety of roof cleaning services expecting to get an estimate for a power wash. I thought that would do the trick. When I contacted Eric at Pacific Exterior, he proceeded to explain the differences between doing a "wash" and a proper reconditioning of the roof. With the reconditioning I would get all the fungus and other contaminants removed, broken tiles would be repaired and I would get a warrantee covering their work.

The estimate was more than what the "washing" companies had given me but I considered the considerable added value that Eric offered over a simple "cleaning". It was clear that Eric knew his business, knew roofs and how best to recondition them. So I chose to work with Pacific Exterior.

It turned out to be an excellent choice. The roof was a complex and large job. His team spent a number of days on the roof scrubbing, scraping, and repairing. When done, the roof looked brand new.

Although the estimate to "clean" the roof from Pacific Exterior was the most expensive of the estimates I received, it was, by far, the best job I could have wanted. It was well worth the expense and, in fact, given the quality of the work and its appearance, was really a bargain.

Pacific Exterior is a textbook case of getting what you pay for.

If you have a roof that needs to be freshened and cleaned, I strongly recommend Pacific Exterior.

Charlie B.
Cupertino, CA
male avatar

Very good job on both the roof and exterior walls.

Highly recommended as the exterior looks very good!

Jose B.
dr roger schell

We have used Pacific Exterior for many years, they can always be relied on for efficiency and professionalism. We just call, schedule visit and we know we don't have to give it another thought.

Dr. Roger Schell
Pacific Grove
male avatar

We had delayed cleaning our tile roof and stucco home, so it was in pretty poor shape. Pacific Exteriors did a really nice job, and the folks who worked on our house were professional, Covid aware, and very hard working. The whole process was easy and no pressure. (Inside joke.)

Trease W.
Aptos, CA
male avatar

Eric and his team are very professional and easy to work with. They did a great job of cleaning the flat clay roof tiles of my 90-year old house. During the cleaning process, two loose tiles fell off. Eric went ahead and did a complimentary repair even their crew did not step on the tile.

Highly recommended!

Albert Y.
Palo Alto, CA
male avatar

Pacific Exterior has helped us in January of 2020 by doing an absolutely fabulous job eliminating all of the molds from our asphalt shingled roof after years of neglect. As a result, now, the 30-year-old roof looks like new.

In addition, they returned in April to eliminate any mold on our Carmel Valley Stone patio which was not only losing its color but was also becoming a safety hazard after any rain. The result of their process was astonishing. Our large stone patio is now completely free of any growth, and it has a fresh clean look that brightens up the entrance to our home.

I strongly recommend them for any related work.

Bob (and Janet) Steinberg

Bob S.
Carmel Valley, CA
male avatar

Eric and his crew were great to work with. They arrived on schedule. The cleaning was very effective as the after appearance clearly demonstrated. I highly recommend them.

David O.
Pebble Beach, Del Monte Forest, CA
male avatar

When I first contacted Eric, I left a voicemail and he returned my call promptly...while he was on vacation in London, England. I explained that my homeowners insurance company had sent someone out for a drive-by inspection of my property. The inspector determined there were a couple of concerns including "excessive moss" on the roof and if not remedied they could decline to renew my policy. I had spoken with a couple of roofers, one of them referred Eric (instead of replacing my roof with at least 5 more years of life in it). While I had a conversation with the insurance company explaining I live in a temperate rain forest and moss in the winter isn't unusual, I decided that if this was effective, they could do another drive by and be satisfied. The job was completed in one day and it looks like a new roof! They cleaned the area around my home and it actually looks better than when they started. I will refer them to my clients to extend the life of their roof and improve the appearance of their property.

Suzanne H.
Bonny Doon, CA
male avatar

We recently bought a home in Scotts Valley that's situated in the redwoods; it gets little sun. The roof was pretty much covered in moss. I didn't know there was a business that specialized in the roof (among other) cleaning, but Pacific Exterior seemed like exactly what I was looking for. Eric responded to my email inquiry quickly and came out to take a look and give an estimate. Eric explained that the method his company uses is different than others, in that they not only treat the moss so that it won't come back, but they don't pressure-wash; their process is much easier on the surface being cleaned. He seemed to really know his stuff, so we set an appointment.

Eric and the crew showed up on time, did a killer job on the roof, balconies, railing, and some concrete and pavers in the back yard that I also requested. Everything looks new. They also left the premises looking like they'd never been there, unlike many contractors. I would absolutely use them again and would recommend their services to anyone who has a need.

Santa Cruz, CA